What level of support is available?

Dashboards discovery

Understand the performance of my products

How do I use the filters in the Product Performance module ?

How to interpret the "Distribution of performance by category" table ?

How to analyze the "Contribution to growth by brand" graph?

How do I customize the "Performance Breakdown by Category" table?

Save your table settings (column order and displayed columns)

Store format nomenclature by country and by brand:

Compare my performance with the competition

How does the filter system work?

Transaction type filter (e-commerce/physical store)

Store format nomenclature by country and by brand:

Interpreting the "Visualization"-view in the dashboard : Comparing my performance with the competition.

How to analyze the "Performance Distribution" table?

Save your table settings (column order and displayed columns)

Using a custom hierarchy in the Competition dashboard

Optimize my assortment

How do the filters work in the Optimize my assortment module?

Theoretical distribution by EAN in the "Optimize my assortment" dashboard

Theoretical distribution per store in the dashboard Optimize my assortment

Extracting raw data in the "Optimize My Assortment" dashboard

Store format nomenclature by country and by brand:

Advanced analysis

Access to the advanced analysis module

International Performance Overview

Questions sur mon compte

How do I change my password?

How do I change the platform's language?

When will the new Period be available on the platform?

Questions sur la plateforme

How to change country and retailer scope in Aware Analytics

Can I download the dashboards created on the platform?

How to obtain the revenue (revenue) generated per store?

Can we access checkout data month by month?

How can I find the total revenue (CA) for my category?

Where can I find the store list file?

I have a question about the platform, who should I contact?

What product nomenclature is used?

Questions sur les KPI's

Where can I find the description of the KPIs ?

Questions sur le support

When will the Nielsen Periods be available?

What level of support is available?

How should I submit a request to the support team?

Questions sur la donnée

How do I retrieve my historical data (2022, 2021 etc.)?

I've noticed a data quality issue, how can I report it?

How does Aware Analytics collect data?

Custom hierarchies

Instructions to create a custom hierarchy

Workspace : extract your data

Extraction module: user manual

Questions sur le sup...

What level of suppor...

What level of support is available?

Our support team is available from Monday to Friday during business hours. You can contact them at [email protected].